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As a consultant, Pam works daily with a broad spectrum of clients to improve the efficiency of legal service delivery and quality of law firm-client communication, coaches law firm partners on business development, and advises law firm managing partners on strategies for success. As she helps in-house clients select and manage outside counsel and works with law firms to improve collaboration, service delivery, efficiency, pricing, profitability and business development, Pam both observes and defines the legal industry’s cutting edge....more