To paraphrase Mark Twain, everyone complains about the weather, but few are doing anything about it. A notable exception is premier Australian firm Mallesons. The firm not only has responded to the client-driven need for enhanced value and efficiency in legal service delivery, but has recognized that lawyers’ time is much better spent doing things that… Continue Reading
Monthly Archives: October 2011
10 Key Questions That Law Firms Should Ask Clients
Posted in General Counsel, Law firm practices, Outside Counsel1. Are there any formal methods that you use to measure the quality of legal services? 2. If yes, what are those methods (and metrics) and are you willing to share those with us so that we can strive to continually improve our service to you? 3. If no, can we set up some metrics… Continue Reading
More Eureka Moments in Legal Project Management
Posted in General Counsel, Law firm practices, Legal Project Management, Legal Project Management tools, Midsize firms, Outside CounselWelcome to the new site for At the Intersection. We are settling in to our new address and relationship with Lexblog, and are delighted to commence the kickoff with a GUEST POST. Proving that great minds and great firms think alike, I’m pleased to share a guest post contributed by Sheri Palomaki, Director of Practice… Continue Reading
Call Me INDISPENSABLE
Posted in Law firm practices, Legal Project Management, Legal Project Management tools(Part 5 of 5, LPM in Transactional Practices) This is the last in our series of posts about conversations with Lex, who heads a large New York law firm’s transactional practice and is an avid supporter of using Legal Project Management (LPM) to plan, manage and assure consistent quality in the deals he leads. An… Continue Reading